Technology
Allow Non-ISU Participants in a Zoom Meeting
Last modified 4/21/2026
The require authentication setting when enabled will only allow participants with ISU accounts to login and join your meeting. If you are hosting a Zoom meeting with non-ISU participants, the Require Authentication setting will need to be turned off. Turning off this setting will remove the requirement to login prior to joining a meeting.
Note:
Once this setting is turned off, it will remain off until it is turned on when scheduling your next meeting. It is recommended that after your non-authenticated meeting ends, schedule a new meeting to turn require authentication on, then delete or cancel the newly created meeting.
New Zoom Meeting
To turn authentication off for a new Zoom meeting, do the following:
- Open the Zoom Client.
- Click the Schedule icon.
- Set your preferred meeting options.
- Click Advanced Options.
- Uncheck Only authenticated users can join.
Your meeting now allows non-ISU participants to join.
Existing Zoom Meeting
Need to turn the require authentication off for a previously scheduled Zoom meeting?
- Open the Zoom Client.
- Click Meetings from the top menu.
- Locate your meeting in the Upcoming meetings list and click the meeting to show details.
- Click Edit.
- Click Advanced Options to expand the list.
- Uncheck Only authenticated users can join.
How to Get Help
Technical assistance is available through the Illinois State University Technology Support Center at:
- Phone: (309) 438-4357
- Email: SupportCenter@IllinoisState.edu
- Submit a Request via Web Form: Get IT Help Form
- Live Chat: IT Help Live Chat
Feedback
To suggest an update to this article, ISU students, faculty, and staff should submit an Update Knowledge/Help Article request and all others should use the Get IT Help form.