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Detailed Requests

Submitting a Detailed Request Form may reduce the time it takes to assist you. This is recommended when requesting account access changes, mass emails, or Microsoft 365 resources (OneDrive, Email/Calendaring, Teams).

Submit a Ticket

Name*

First Name

Last Name

Email*

Phone

Are you reporting an issue with the instructor station technology, projector, or monitor in a classroom?*

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For immediate classroom support assistance please contact Learning Spaces at 309-438-7412.

Describe your request or issue. Include the application name, website link, error message, and/or building and room to help us provide the most efficient service.*

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IT Help My

Submitter First Name

Submitter Last Name

Submitter ULID

Submitter Email

Contact the Technology Support Center

7:30 a.m.–10 p.m. Monday–Friday
10 a.m.–6:30 p.m. Saturday–Sunday
(309) 438-4357
Schedule an in-person visit

Live Chat

8:00 a.m.-9:30 p.m. Monday-Friday
10:30 a.m.-6:00 p.m. Saturday-Sunday

The Live Chat feature is currently unavailable.

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