Get IT Help

Detailed Requests

Submitting a Detailed Request Form may reduce the time it takes to assist you. This is recommended when requesting account access changes, mass emails, or Microsoft 365 resources (OneDrive, Email/Calendaring, Teams).

Submit a Ticket

Are you reporting an issue with the instructor station technology, projector, or monitor in a classroom?*
For immediate classroom support assistance please contact Learning Spaces at 309-438-7412.
Optional Supplemental File
No File Chosen
File uploads may not work on some mobile devices.
Attach a screenshot, Word document, or other file. For multiple files, put them into one .zip folder and attach.

This form utilizes invisible reCAPTCHA.
Form submissions are subject to the Google Privacy Policy and Terms of Use.


Contact the Technology Support Center

7:30 a.m.–10 p.m. Monday–Friday
10 a.m.–6:30 p.m. Saturday–Sunday
(309) 438-4357
Schedule an in-person visit

Live Chat

8:00 a.m.-10:00 p.m. Monday-Friday
10:00 a.m.-6:30 p.m. Sunday
Closed - Saturday 

Launch Chat



Submit Detailed Request
Track Requests