Last modified 2/6/2024

Zoom is a video conferencing tool in use at Illinois State University. To access zoom, navigate to On this page, you can Join a session, Host a session, or Sign in to manage your account. 

The Zoom accounts available to Illinois State University faculty, staff, and students are more secure than the free Zoom accounts available to the public. Information on Zoom privacy and security from Illinois State University’s Information Security Office may be found here. 

Who Can Access Zoom Pro? 

All current faculty, staff, and students are licensed for Zoom Pro. Zoom Pro allows you to host a session with no time limit and have up to 300 participants in the session. Grace faculty, staff, and students will maintain access through their grace period. 

How to Activate your Zoom License 

Faculty, staff, and students will need to activate their Zoom license prior to being able to use all features of Zoom including its integration with Canvas. To activate your Zoom account, do the following: 

  1. Go to IllinoisState.Zoom.US. 
  2. Click Sign In and enter your ULID and password. 

Once you are directed to your Zoom profile page, your account has been activated and you may close the window. 


Users may need to log-out and log back in to Canvas for the Zoom tab in courses to work.  

How to Use Zoom 

To learn more about how to use Zoom and the different features in the tool, refer to the following: 

Basic Meeting Settings 

Advanced Meeting Settings 

Best Practices for Managing and Protecting a Zoom Meeting 

Teaching with Zoom 

For more information on Teaching with Zoom, visit CTLT’s Teaching with Zoom web page here. 

Additional Resources 

The following webpage resources are available to assist with educating through Zoom: 

The following links will open a video that demonstrates how to use a certain feature in Zoom: 

Common Problems with Zoom 

Having Audio Issues? 

If you are having audio issues on your computer, please refer to the following knowledge article on how to configure your audio settings on your Windows or Mac machine: 

If you are having audio issues in Zoom itself, but your audio device is working fine, please read the following Zoom article on configuring and testing your audio devices in a Zoom meeting: 

How to Get Help