If the Nonverbal feedback feature is enabled, participants can place an icon beside their name to communicate with the meeting host and other participants without disruption.

Before you Begin

This feature is available for Windows and Mac Zoom clients, iOS and Android mobile app, and web browsers. All participants can see the icons everyone else has chosen. The host is able to see a summary of how many participants are displaying each icon and has the ability to remove all feedback.

It is recommended that hosts looking to use nonverbal feedback in Zoom, conduct a test to allow the participants to become familiar with how the method works and what to expect when it comes time to actively participate during the meeting. Additionally, hosts should add the question being asked to the meeting chat for reference by participants. This can be done by starting a mock Zoom meeting with users who are willing to assist you in trying out the Nonverbal Feedback feature. 

When using the nonverbal feedback method, participants should select their response again to remove it from the participants list. Doing so will allow the meeting host to prepare the next question.

Enabling Nonverbal Feedback

Nonverbal feedback is available to all faculty, staff, and students in Zoom. The option may need to be enabled in Zoom settings. To enable this feature, perform the following:

1. Go to IllinoisState.Zoom.us and click Sign In.
2. Click Settings from the left side menu.
3. Navigate to the Nonverbal Feedback option under the In Meeting (Basic) section and verify the setting is enabled. You can enable this setting by clicking the toggle switch, which will turn it blue, indicating the option is turned on (See Figure 1).
   
   Figure1:
   
   

If the setting is disabled, click the toggle to enable it.

Providing Feedback (Participants)

To provide nonverbal feedback to the host during the meeting, do the following:

Windows/Mac

1. Click the Reactions button.
2. Choose from the following icons. Click the icon again to remove it.
   
   • Clapping Hands
   • Thumbs Up 
   • Heart 
   • Tears of Joy 
   • Open Mouth 
   • Party Popper (Tada, Celebration) 
   • Yes         
   • 
   • No 
   • Slow Down 
   • Speed Up 
   • I'm away
   • Raise Hand / Lower Hand 

The icon will appear in your video panel and next to your name in the participants list.

Web Browser

1. Click the Reactions button.
2. Choose from the following icons. Click the icon again to remove it.
   
   • Clapping Hands
   • Thumbs Up 
   • Heart 
   • Tears of Joy 
   • Open Mouth 
   • Party Popper (Tada, Celebration) 
   • Yes         
   • 
   • No 
   • Slow Down 
   • Speed Up 
   • I'm away
   • Raise Hand / Lower Hand 

The icon will appear in your video panel and next to your name in the participants list.

iOS Android

1. Tap More.
   
2. Choose from the following icons. Tap the icon again to remove it.
   Note: You can only have one icon active at a time.

• Raise Hand / Lower Hand 
• Yes 
• No 
• Slow Down 
• Speed Up 
• I'm away* 
• Clapping Hands 
• Thumbs up 
• Heart 
• Tears of Joy 
• Open Mouth 
• Party Popper (Tada, Celebration) 

The icon will appear in your video panel and next to your name in the participants list.

Managing Feedback (Hosts)

Windows/Mac and Web Browser

Nonverbal feedback and meeting reactions will be displayed in each participant's video panel, as well as next to their name in the participants panel. Click the Participants  button to see a full list of participants and their nonverbal feedback and meeting reactions.

In the participants list, you can view and manage feedback using these features:

• • If a participant clicked on a nonverbal feedback or meeting reaction icon, you'll see that icon beside their name.
  • The number above each nonverbal feedback or meeting reaction icon shows how many participants have clicked on that icon.
  • If a participant clicked Raise Hand, you can lower their hand by hovering over their name and clicking Lower Hand.
  • To clear all nonverbal feedback at once, click Participants > ... > Clear All Feedback. 
  • Emoji (meeting) reactions will disappear after 10 seconds, while raise hand and nonverbal feedback, such as Yes, No, Slow down, and Speed Up, will be persistent and must be manually removed by the participant or host.

iOS/Android

• Nonverbal feedback will display on the in-meeting screen and the number of participants that have selected the same feedback
  • To remove all nonverbal feedback icons in iOS: Tap Participants > Clear All Feedback.
  • To remove all nonverbal feedback icons in Android: Tap Participants > More > Clear Feedback. 
• If a participant raised their hand, hosts may lower their hand by tapping their name and tap Lower Hand.

How to Get Help 

• For Technical Assistance, you may Submit a Help Ticket, or contact the Technology Support Center at (309) 438-4357, or contact them via email at SupportCenter@ilstu.edu 
• For instructional support, please contact the Center for Teaching, Learning, and Technology at CTLT@ilstu.edu or (309) 438-2542. 
• For assistance using Zoom in classroom spaces contact Learning Spaces & Audio Visual Technologies at (309) 438-7412