Technology

Things to try: Canvas, Email, MFA...

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  • Creating a Contact List

    to a contact list. When you send the message, it goes to all of the people in the list at the same time. Log … List in the Contact Li

  • Change Email Attachment Settings in Microsoft 365

    an attachment as a OneDrive file will allow recipients to see changes and work together on the document in real time. When … as an atta

  • Getting Connected

    -wide Wireless Internet Off-Campus Wireless/VPN Students living off-campus will either need to sign up for their own … or wireless conn

  • iPeople

    , select, and update benefits View W4 information View vacation and sick balances Users who are off campus … , and view and approve em

  • Tips for Installing Matlab on Campus Lab Computers

    – If you find an old version, please uninstall it and replace it with the newest version available. Verify Functionality – Launch the

  • Changing Excel Security Settings

    Settings → Protected View. Uncheck the following 3 options (all of them): “Enable Protected View for files originating from the Intern

  • Logging into the Faculty Center

    ” for many of the tools you use as an instructor. If you are off campus, Campus Solutions will require an MFA request approval. Follow th

  • Connecting to Databases from Off-Campus

    Database users are required to use the Cisco Secure Client VPN software when directly connecting to most … , database users must explicitl

  • Scheduling a Meeting in Zoom

    on how to update Zoom, see Updating Zoom Scheduling a meeting in Zoom is quick and intuitive. You can select from … , enable video hosti

  • Sharing Externally in SharePoint

    ' based on the access you would like the external user(s) to have. Select Apply. Type in the user's Microsoft … with external users, as

  • Adding & Removing Users in Microsoft 365 Groups

    Desktop Application. Scroll through the member list and locate the member you want to remove. Then, click the "X … -18-24.png Scroll t

  • Getting Help

    at Illinois State. They can answer your tech-related questions, whether you’re looking for advice or you just want … walk-up counter inc

  • Anti-Virus & Anti-Malware for Personal Devices

    Keeping your device protected Here at Illinois State University, we encourage all users to have some form … to the product's main webpa

  • Microsoft Project

    . Before requesting "Planner with premium capabilities", you should first try "Planner" and see if it meets your … Online Timesheet. You

  • Microsoft OneNote

    users. OneNote is available through your Microsoft 365 account https://office365.ilstu.edu/. Features Microsoft OneNote allows students

  • Submit an Incident Details Report and Injury Details Report

    ” format. Time Zone – Select the time zone of the location where the incident took place using the dropdown menu. Time … . In the pop-u

  • Troubleshooting the Xerox C8000

    , wrinkled, or excessively curled Loading more than one type, size, or weight of paper in a tray at the same time … warped or wrinkled p

  • Student Accounts

    Students of Illinois State University will use the Student Accounts website to make payments towards their tuition … for tuition and fees

  • Update Gender in Personal Information

    within Illinois State University systems. Self-Service If you wish to update your Personal Information (including … at the top of th

  • Blocked Web Sites

    like to request a review to unblock a page, please contact the Technology Support Center, who can then forward your request for further r

  • Installing Cisco Jabber on Windows

    , refer to the following article: VPN at Illinois State University. Log in with your ULID and password. After logging … over Use my p

  • Forgetting Networks on iOS Devices

    on iPhone wifi wi-fi wireless net eduroam isu-start-here isu-net cell cellular phone internet forget web … At some point you may need

  • Forgetting Wireless Networks on a Mac

    . Under Known Networks, select the Wi-Fi network(s) you would like forgotten, then click on the [Three Dots … . You can also reconfig

  • Creating and Using the Questionnaire Questions in Achieve

    questionnaire. At the top of the window, select the radio button for the type of questionnaire you would for which … types of appointmen

  • Edpuzzle for Canvas

    module, or locate an existing module to which you would like to add Edpuzzle. Next to the title of your module … Assignments within your