Technology
Downloads
Last modified 9/5/2024
Below you will find links to software offered through Illinois State University. When downloading software choose to Save the file to a familiar location, such as your desktop. After the download completes, locate the file where you saved it and launch it.
If you receive a Security warning that states, “The publisher could not be verified,” click Run.
For a listing of all IT services and software available at Illinois State University, view the Software and Service Catalog.
Avira Anti-Virus for Mac
Download Avira Anti-Virus for Mac
Avira is the recommended anti-virus product for MacOS.
Cherwell Desktop Client
Download the Cherwell Desktop Client
Use the Cherwell Desktop Client to manage incidents, service requests, configuration items, knowledge articles, and more. Available for university IT staff only.
Warning
The Cherwell Desktop Client is only available for Windows devices.
Cisco Secure Client VPN
VPN is a software that allows for a secure connection between your computer and some restricted Illinois State University resources.
VPN Authentication Note
When you connect to the VPN, it will require an MFA request approval. Follow this link to set up your MFA if you still need to. MFA Info/Setup
Warning
VPN is not required to access commonly used resources such as email, Canvas, or Microsoft 365
VPN Setup Help: How to Use CiscoAnyConnect VPN Client
Some resources that require VPN include:
- Connecting to network drives
- Viewing paychecks in iPeople
- Accessing databases
Cisco Jabber
Cisco Jabber is a messaging application for faculty and staff who are licensed for its use with the campus unified communications initiative.
Cisco Jabber requires access to be granted prior to use. If you receive the following error on login please submit a Jabber Access request Here.
Cisco Standalone Umbrella Client
Cisco Standalone Umbrella client is a software that protects DNS security on your device.
Note
This is a requirement for remote work for faculty/staff and this client is for personal devices only. Any ISU devices needing Umbrella can be done by IT support teams using SCCM.
Info
This software is not required for students and faculty/staff using their personal devices to connect to ISU resources from off campus not in a work capacity.
Lab Utilities
This software is to be installed on computers in the campus computer labs. It contains the Log Off utility, the iSaver screen saver, and the Map Network Drives utility.
Warning
To use these lab utilities, you must install the latest version of .NET Framework. Use the typical install option to install all three lab utilities. Use the custom install option to install only selected lab utilities.
Office 365
Sign into your Microsoft account using your ISU email address. Locate the "Install Apps" button and click on Microsoft 365 Apps. Whether your device is a Windows/Mac/Chrome, the download will be compatible with your device.
Authentication Note
You will be asked to authenticate before signing into your Microsoft account. If you haven't set up your MFA , you can do so here.
Respondus LockDown Browser
Use Respondus LockDown Browser to take Canvas assessments from a locked browser. This download is available for students who have an assessment in Canvas that requires the use of LockDown Browser.
uPrint (Pharos)
Pharos uPrint allows users to print from anywhere on campus and pick up their print jobs at a designated uPrint Release Station. No software is required to use uPrint. The uPrint web portal can be accessed at https://uprint.illinoisstate.edu/
VPN Profile
Install the VPN profile for your operating system or device to access restricted resources at Illinois State University
(Mac) For instructions, please refer to Install and Connect Using the VPN Profile for MacOS
(iOS) You must download this file using Safari on your iPhone or iPod Touch. For instructions, refer to Install and Connect With the VPN Profile for iOS
Warning
VPN is not required to access commonly used resources such as email, Canvas, or Microsoft 365
- Connecting to network drives
- Viewing paychecks in iPeople
- Accessing databases
Zoom Client
The Zoom client allows you to host and join meetings from your desktop. This download is available to current faculty, staff, and students.
Windows | Mac
CFA-IT uPrint Drivers
These drivers allow students to print to the specialized uPrint printers in CVA from their personal computers:
CVA 138 – Windows | Mac
CVA 39 – Windows | Mac
CVA 45 – Windows | Mac
How to Get Help
- Technical assistance is available through the Technology Support Center at (309) 438-4357, by email at SupportCenter@IllinoisState.edu, or by Live Chat at Help.IllinoisState.edu.