Technology

Install and Connect with the VPN Profile for iOS

Last modified 6/13/2025

Install the VPN profile for your iOS device so you can connect to restricted resources on Illinois State University's network.

The VPN Profile for iOS is a profile that the University makes available to students, faculty, and staff which may be used configure the iOS built-in VPN client to establish a VPN connection with the University from off campus. If you have already installed the VPN profile on your iOS device, you may skip to the section below entitled Connect with VPN on iOS. If you need to install the profile on your iOS device, proceed to the next section.

Note:

If you have already installed the software and simply need to connect to the VPN, scroll down to Connect to the VPN for IOS for instructions on connecting.


  • Request and Install the VPN Profile on iOS

You may connect with the VPN Profile for iOS in order to access restricted electronic resources from an off-campus location on your iOS device. It is not necessary to connect with VPN when you are on campus. Students, faculty, and staff may download and install the VPN Profile for iOS from the University IT Help portal by following the directions below:

  1. Launch the Safari browser and navigate to ISU's Downloads page.

    Safari icon
  2. On the Downloads page, scroll down to VPN Profile and tap on the iPhone link (This profile configuration works on modern iPads as well). (Image 1) 
  3. Login and authenticate if needed to your CentralLogin account 
  4. You will be taken to a SharePoint page where you can Open or Download the VPN Profile 
  5. Select Download (Image 2) 
    1. You may be prompted with a "Do you want to download" question pop-up. Select Download again (Image2)

  6. Return to your home screen. Tap Settings then scroll down to General and tap it. From there, scroll down to where it says VPN & Device Management and tap it. 
  7. You should see a ISU VPN Profile under Downloaded Profile tap it
    1. If you do not seen it you may need to navigate to your Downloads in your Files and manually open it
    2. It will tell you to view the profile in Settings
  8. Select Install
    1. Enter your phone passcode if prompted.
  9. Select Install again then select Install one more time from the bottom pop-up. 
  10. You will be prompted to enter your ISU Username for the VPN Profile. Enter your ULID (no @ilstu.edu at the end). Once you enter the username, tap Next in the top-right corner. You will then be prompted to enter a password, which is your ULID password. Once entered, tap Next again in the top-right corner.
  11. The profile should now be installed. Tap Done on the top-right corner to confirm.

Image 1:

Image 2: 


  • Connect to the VPN on iOS

While you are connected to VPN, a VPN symbol appears at the top of your iOS device. iPhone X and above users will not see the VPN icon in the status bar on the home screen. Pull down Control Center from the top right and your VPN status will now be visible.

  • Disconnect from the VPN on iOS

To disconnect from VPN, do the following:

  1. Tap Settings.
  2. Tap General
  3. Tap VPN & Device Management
  4. Tap the VPN toggle switch to change it from On to Off.


How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:



Feedback

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