Forgetting Networks on iOS Devices

Last modified 2/14/2022

At some point you may need to ‘Forget the Network’ you are connected to. This typically happens following a ULID password change when you can no longer auto-connect to ISUNet or Eduroam due to the outdated credentials stored.

To Forget the Network on most iPhones, use the following steps:

  1. Press the Settings button on your iPhone.
  2. Press the WiFi symbol (the network you are currently connected to will show to the right of the symbol) (Figure 1).

    Figure 1:
    WiFi setting with connected network
  3. Press the Encircled i encircled letter i image  (Figure 2). 

    Figure 2:
    ISUNet with button of encircled i to forget network
  4. Press 'Forget this Network' (Figure 3).

    Figure 3:
    Forget this Network option
  5. Confirm your choice by pressing 'Forget' once more (Figure 4).

    Figure 4:
    Forget button

To Forget the Network on other Devices, see:

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For Technical Assistance, Submit a Help Ticket, or contact the Technology Support Center at (309) 438-4357 or by email at

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