Technology

Connecting to Databases from Off-Campus

Last modified 2/15/2022

Database users are required to use the Cisco AnyConnect VPN software when directly connecting to most AT-managed Oracle or SQL Server Dev/Test/Production databases from off-campus.  Beginning Tuesday, December 5, 2017, database users must explicitly select the proper VPN Group within the AnyConnect software during every use.

Alert

These instructions are for Database users only. If you have not been informed to connect to this group, you will want to use the ISU group from the Group Drop-down list, instead of DB User Access.


Connecting to DB-User-Access via Cisco AnyConnect:

 

  1. After requesting a new VPN connection from the AnyConnect software, users see the AnyConnect login window.  
  2. On that login window, users will be required to select DB-User-Access from the Group: dropdown list (Figure 1).
  3. Following selection, proceed with entering Username: (Your ULID) and Password: (as normal), then click OK to connect to the VPN.   
  4. After successful authentication, users will see the Welcome to ISU Database User Access banner. 
  5. Click Accept to dismiss the banner and proceed with desired work.  

 Figure 1:


Note:

All database user accounts have already been added to the DB-User-Access VPN Group.  No special permissions are required.

Getting Help

For technical assistance, you may Submit a Help Ticket, or contact the Technology Support Center at 309-438-4357, or by email at SupportCenter@IllinoisState.edu. 

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