Technology

Things to try: Canvas, Email, MFA...

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  • How to Sign into MFA with a New Device

    in an authentication loop. In this event please contact the Technology Support Center at 309-438-4357 or submit a help ticket at Help.I

  • Updating Zoom

    University owned computer, please contact your local IT support team. How to Get Help Technical assistance is available through the Ill

  • Setting a Virtual Background in Zoom

    can do this by going to this Zoom Support article: System requirements for Virtual Background … to Get Help Technical assistance is ava

  • Voice Mail Pin

    to Telecommunications & Networking. Contact the Technology Support Center at 309-438-4357, or by email … to the default. A Technology

  • Connecting to the ISUNet Wireless Network with Windows

    Ticket https://help.illinoisstate.edu/get-it-help, or contact the Technology Support Center at 309-438-4357

  • How to Check Out a Commuter License for IBM SPSS Statistics

    IT support team. How to Check Out an SPSS Commuter License From within the SPSS application, in the SPSS Statistics … , reach out to y

  • Wi-Fi Calling at Illinois State University

    smartphones and supported by the vast majority of carriers. 911 Emergency Address Required: You’ll be asked … the option, your ca

  • Self Service for MacOS

    IT support team. Getting to Self Service Click Go on the finder bar. Click Applications. Click the application … . If this is experi

  • Microsoft SharePoint

    to SharePoint before you can log in. Contact your department’s technical support staff to find out if your department uses … site. Conta

  • Install and Connect with the VPN Profile for iOS

    . How to Get Help Technical assistance is available through the Illinois State University Technology Support

  • How to use Azure Virtual Desktop

    Technology Support Center at: Phone: (309) 438-4357 Email: SupportCenter@IllinoisState.edu mailto

  • Microsoft 365 3rd Party App Consent Requests

    support for the 3rd party app. Applications that do not involve low risk access and have not yet been reviewed … -2023-12-8_12-50-2.png

  • Set Up or Modify Direct Deposit for Employees

    assistance is available through the Illinois State University Technology Support Center at: Phone: (309) 438-4357 Email

  • University ID (UID) Number

    Support Center cannot supply you with your UID, they can only guide you on where to find it. If you are needing … Technical assistance

  • Veoci Account Setup

    . Veoci Support Page http://veoci.uservoice.com - provides videos and knowledge base articles. Technical assistance is available throug

  • Add Macmillan Learning LTI to a Canvas Course

    or with adding Macmillan to your Canvas course is available through the Illinois State University Technology Support … Support Guides ht

  • Requesting a Listserv

    for your request and forwarded to the appropriate support area. This request will take anywhere from 1 -2 weeks time to complete. Once i

  • Software Center for Windows

    with questions regarding the available software should contact their local IT support team. To access Software Center … and the appl

  • Do I Need a VPN?

    Technical assistance is available through the Illinois State University Technology Support Center at: Phone: (309

  • ChromeBook

    a Chromebook. A Windows or Mac computer is recommended by the Technology Support Center for the best experience. How to Get Help

  • iOS

    devices are supported by Illinois State University IT services and are compatible with most applications. How to Get Help Technical a

  • Android

    devices are supported by Illinois State University IT services and are compatible with most applications. How to Get Help Technical a

  • Connecting to Databases from Off-Campus

    Technology Support Center at: Phone: (309) 438-4357 Email: SupportCenter@IllinoisState.edu mailto

  • Adding Additional Verification Methods for Multi-Factor Authentication

    , you will not be able to add an additional method. This will require you to contact the Technology Support Center for a MFA reset. The Te

  • Mac

    computers are supported by Illinois State University IT services and are compatible with most applications. How to Get Help Technical