Do I Need a VPN?

Last modified 8/2/2022

VPN is a software that allows for a secure connection between your computer and some restricted Illinois State University resources. The VPN is only required when you are away from campus and/or unable to connect to ISUNet.

VPN is not required to access commonly used resources such as your Illinois State email, ReggieNet, or Microsoft (Office) 365.

Other resources will require you be connected to VPN from off-campus, such as our Citrix Remote Labs at:


While a VPN is not needed to access email or Microsoft 365 applications, you will need to verify your identity when logging on to these services from off-campus with Multi-Factor Authentication (MFA).

Some resources that require VPN include:

  • Connecting to network drives
  • Viewing paychecks in iPeople
  • Accessing databases
  • Accessing Cognos
  • Account Ability
  • Archibus
  • Cisco VOIP Customer Service Portal -
  • Citrix Virtual Labs:
  • Cognos
  • Colleague (Datatel)
  • EMS Lite
  • FourWinds
  • GitLab
  • Grants Database
  • HyperSpace
  • ImageSite
  • IP Communicator SoftPhone
  • Jenkins
  • Keystone
  • OU Campus editing
  • PCI
  • Perceptive Content
  • Pinnacle
  • SCOM
  • Small Scale Drawings
  • Sonatype Nexus
  • SSRS
  • Synoptix
  • Velocity
  • WebTMA/iServiceDesk
  • YouTrack

Getting Help

For Technical Assistance with setting up or using your VPN software, contact the Technology Support Center by Submitting a Help Ticket, or giving them a call at (309) 438-4357 or by email at

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