Multi-Factor Authentication

Multi-Factor Authentication, or MFA, is in place in front of several key technology services as an additional security verification method. You will need to enable and utilize MFA regularly to access services such as email and other Microsoft 365 services, Campus Solutions, and VPN. More information on setting up and maintaining MFA can be found in these articles:

• Overview of Multi-Factor Authentication (MFA)
• Enabling MFA
• Setting up MFA Using the Mobile App

Phishing and Spam Email

Spam Email

Illinois State reduces spam by blocking known spammers and by running anti-spam protection, which traps known spam emails before they are delivered. Suspected spam is flagged and delivered to your Junk folder.

• Spam Filtering at Illinois State University

Phishing Scams and Identity Theft

Phishing scams try to trick you into giving away your personal information. Be skeptical about emails you receive and contact the Technology Support Center if you are at all suspicious. Illinois State will never ask you to send your password through email.

• How to Avoid Phishing, Phone Scams, and Identity Theft

Virus and Spyware Protection

Virus and Spyware Protection is recommended for all computers accessing the university networks to ensure everyone’s security. Illinois State University approves the following antivirus applications:

Windows: Windows Defender is the pre-installed antivirus solution from Microsoft and may be accessed through the Windows start menu.

MacOS: Avira is a free antivirus software that may be installed from the Technology Support Center downloads page.

Security Updates

The University also requires you to install all available security updates for your computer’s operating system, as well as updates for installed software like browsers. For more information on how to run updates review the following articles:

• Updating your Windows Computer
• Updating MacOS and Apple Applications

Any computer that fails to comply with the Conditions of Access may be taken offline until it can be updated so it meets the requirements.

Copyright and File Sharing

The University expects all students to abide by federal and state laws including copyright laws. Downloading and uploading copyrighted material without permission is prohibited by the University as well as by federal law and can result in University sanctions in addition to external legal actions. This includes music, videos, games, software, etc.

Peer-to-Peer (P2P) Access

BitTorrent and other peer-to-peer (P2P) file sharing networks are initially blocked on ResNet and other campus wireless networks. Students who legitimately need P2P access may submit a request so they can download or share files such as Linux distributions, game updates, etc.

• Peer-to-Peer (P2P) File Sharing on Campus

Next Article:

Tools You Will Use

All Technology QuickStart Articles:

• Getting Help
• Before You Arrive
• Getting Connected
• Keeping Your Data Safe
• Tools You Will Use
• Additional Resources

Getting Help

For Technical Assistance, you can Submit a Help Ticket, or contact the Technology Support Center at (309) 438-4357, or by email at SupportCenter@IllinoisState.edu.