You can redial the last phone call made from your VoIP phone and redial any phone number using the call history feature on the phone.

Redialing the Last Phone Call

To redial the last phone number entered on your phone, do the following:

1. Press the Redial button to call the last number dialed.
2. Dialing begins immediately.

Redial from Call History

To redial a phone number found in your call history, do the following:

1. Press up or down on the arrow pad to access your call history.
2. Use the arrow pad to highlight the phone number you want to redial.
3. Do one of the following:
   3a. Pick up the handset to begin dialing.
   3b. Press the Dial button to begin dialing.
   3c. Press the Speaker button to begin dialing.

Getting Help

If you need to report a problem with your Cisco VoIP phone, you can Submit a Help Ticket to the Technology Support Center, or give them a call at (309) 438-4357 or email SupportCenter@IllinoisState.edu

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