Technology

Making Calls from a Campus Telephone

Last modified 2/15/2022

This article describes how to make calls to on-campus phone numbers, off-campus phone numbers, long distance phone numbers, etc.

Before You Begin

Making calls from a campus telephone is somewhat different from using a home phone or mobile phone. Follow the instructions below to learn how to make a variety of calls from an on campus phone.

Making an On-Campus Call

To make an on-campus call, do the following:

Pick up the handset.
Do one of the following:

To call an office phone number, dial 8 followed by the four-digit phone number.
To call a residence hall phone number, dial 6 followed by the four-digit phone number.

Making an Off-Campus Call

To make an off-campus call, do the following:

Pick up the handset.
Dial 7 followed by the seven-digit phone number.

Making a Toll-Free Call

You can call 800, 877, and 888 numbers toll free. To make a toll-free call, do the following:

Pick up the handset.
Dial 7 + 1 + the ten-digit toll free phone number.

Making a Long Distance Call

Long distance calls no longer require a long distance calling code. To make a long distance call, do the following:

Pick up the handset.
Dial 7 + 1 + the ten digit phone number.
2a. You may need to enter a country code.
2b. For detailed instructions on making an international phone call or fax from campus, see: Making International Phone Calls and Faxes

Getting Help

For Technical Assistance, you can Submit a Help Ticket to the Technology Support Center, call them at (309) 438-4357 or by email at SupportCenter@IllinoisState.edu