You can use a wideband headset to answer calls instead of the handset.

Enabling the Wideband headset

To enable the use of a wideband headset with your VoIP phone, do the following:

1. Press the Settings button.
2. With User Preferences highlighted, press the Select button.
3. Use the arrow pad to highlight Audio Preferences and press Select.
4. With the Wideband Headset highlighted, press the Select button.
5. With Enabled highlighted, press the Select button.
6. Press the Save button.

Disabling the Wideband headset

To disable the use of a wideband headset with you VoIP phone, do the following:

1. Press the Settings button.
2. With User Preferences highlighted, press the Select button.
3. Use the arrow pad to highlight Audio Preferences and press Select.
4. With Wideband Headset highlighted, press the Select button.
5. Use the arrow pad to highlight Disabled.
6. Press the Select button.
7. Press the Save button.

Getting Help

To report a problem with your Cisco phone, Submit a Help Ticket or call the Technology Support Center at (309) 438-4357 or by email at SupportCenter@IllinoisState.edu

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