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ULID Account

and for step-by-step instructions, refer to How Do I Activate My Account? Your Password When you activate your ULID … before expirat

Uninstalling Microsoft Office

on your Mac, you have the most recent version and you do not need to uninstall it. You should uninstall Office … to the trash. If you d

Activate My TEST ULID Account

Environment. In order to do so, a test ULID account will be required. Your test account is a separate account from your normal ULID accou

Testing the Zoom Application

do not get the pop-up pox, select the Click Here link as pictured in Figure 3. Figure 2: image2021-10-19_11 … that you have the microph

Error: The requested federation realm object...

: "AADSTS50107: The requested federation realm object <URL> does not exist" Workarounds Replace the Old Microsoft 365 … Technology S

Mobile Devices and Microsoft 365

. To install Office mobile apps, do the following: On your phone, go to the Play Store app. Search for the Office app you … https://h

Enable Camera, Microphone, and Speaker Access in Microsoft Teams

down menu. NOTE: If your camera does not show up under the preview section after selecting your preferred device, ensure your camera does

Managing External Users in Microsoft Teams

with somebody that does not have an ISU email account. Below are steps on how to Manage External Guests using Microsoft … and must also

Update Your Personal Contact Information

out to their association contact. How to Get Help Technical assistance is available through the Illinois State … personal account how

Adding Additional Verification Methods for Multi-Factor Authentication

) https://help.illinoisstate.edu/technology/support-topics/accounts/multi-factor-authentication-mfa. How to Get Help Technical assistan

Setting Up Multi-Factor Authentication using the Mobile App

ISU account, you will need to click Work or School Account. This will trigger a pop up that will ask you how you … https://youtu.be/Hc7

Configuring Your iPhone and iPad for Microsoft 365 Email

This article describes how to use the iOS mail app to login and access your Illinois State University's Microsoft 365 email on your iPhone

Troubleshooting AVD RemoteApp App Icons Missing in the Windows App

applications by clicking on the empty space/gray icon where the app icon should be, but the icons themselves do not display … https://he

Changing Sound Settings on a Mac

Sometimes you may find yourself unable to hear out of your speakers when you are playing audio. Learn how … device is working properly. I

Recording Meetings in Microsoft Teams

. If your transcriptions do not start automatically follow steps 1-3 and select Start Transcription To stop … Transcriptions are

Understanding Phishing and How My ULID Account was Compromised

must be taken immediately. How Does an Account Get Compromised and What Happens? If your ULID account becomes … something like this:

Create an Authorized User Account

the ability to log in to make a payment on their student account. Instructions for how to do so may be found below … Account How to G

Using the Block Sender Function in Microsoft 365

will be routed directly to the user’s Junk Email folder. How to Add a Blocked Sender Open an internet browser … added a user to your

Securely Upload Files in Campus Solutions

Notifications section. Click Take Action on the task you need to complete. Click the task from the To Do List … the file is uploaded,

Allow Non-ISU Participants in a Zoom Meeting

meeting, do the following: Open the Zoom Client. Click the Schedule icon. Set your preferred meeting options … authenticated users c

Restoring Deleted Files in OneDrive

. To restore a deleted file in OneDrive, do the following: Navigate to the Illinois State University Office 365 … version becomes th

Visual Voice Mail on a Cisco IP Phone

Cisco VoIP phones on campus offer visual voice mail. This article describes how to use visual voice mail. Before … see how many voicemai

Microsoft 365 3rd Party App Consent Requests

a 3rd party app to the University's Microsoft 365 environment does not mean that the University endorses or provides support for the 3rd

ISU Emergency Alert System

. If you feel you have unsubscribed from emergency alerts, and would like to re-subscribe, so you do not miss out on any important announc

Update Office for MacOS

. Open any Microsoft Office application (Word, PowerPoint, Excel, etc.). This process does not need to be completed … in the menu and

Technology

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