Students may create an authorized user account for someone other than the student (i.e. a parent) who needs the ability to log in to make a payment on their student account. Instructions for how to do so may be found below as described on the Student Accounts website:

Create an Authorized User Account

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:

• Phone: (309) 438-4357
• Email: SupportCenter@IllinoisState.edu
• Submit a Request via Web Form: Help.IllinoisState.edu/get-it-help
• Live Chat: Help.IllinoisState.edu/get-it-help