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Live Chat Support

You now have the ability to reach the Technology Support Center through our convenient chat function! Live chat … Submit a Request via W

LiveText

Form: Get IT Help Form https://help.illinoisstate.edu/get-it-help Live Chat: IT Help Live Chat https://help.illinoisstate.edu/get-it-hel

Mainstay Redbird Bot

https://help.illinoisstate.edu/get-it-help Live Chat: IT Help Live Chat https://help.illinoisstate.edu/get-it-help ai chat-bot liv

Assess Student Work in LiveText

LiveText Share LiveText Documents with non-LiveText Users live-text watermark water-mark

Share LiveText Documents with non-LiveText Users

(not staffed by ISU) See Also: LiveText Assess Student Work in LiveText live-text livetext watermark water-mark

Canvas Course Access Timeline

Canvas Course Retention Timeline Instructor Instructors will retain access to their past courses as long … of the content from th

Recording a Zoom Meeting Locally

bar that shows how long the rendering process will take. Once the video is finished rendering … and it will not render. Troublesho

Create Appointments in Achieve Using Outlook

of Outlook: Outlook 2016 (Previous versions of Outlook are no longer supported) Department Tags in Achieve Achieve … that lists

Returning a Loaner Laptop

This article will explain what you need to do to return a loaner laptop that you have been issued through the long … be found here: Get

Recording a Zoom Meeting to the Cloud

. Cloud recordings take much longer to render than local recordings. Once your meeting is done rendering, go … folder by default.

Force Quit a Program in MacOS

that has locked up or is no longer responding in MacOS, follow the directions below Bring up the Force Quit … or no longer responding.

Uploading SCORM Files into Canvas

Cloud was used to upload SCORM files; this is no longer needed. Instead, use the built-in SCORM tool in Canvas … :SupportCenter@IllinoisS

Recording a Zoom Meeting

, or submit a help ticket at Get IT Help Form https://help.illinoisstate.edu/get-it-help. How long will it take to render … how long the

Converting Microsoft Publisher Files

In October 2026, Microsoft Publisher will reach its end of life. After that time, it will no longer be included in Microsoft 365 and exist

Reopen Canvas Exam for a Single Student

that the assignment is no longer assigned to "Everyone". As a result, Canvas clears their grades. This issue is resolved … : Get IT Hel

Create an Inbox Rule to Forward All Messages from Microsoft 365 Email

. The ability to create new redirects is no longer available. Redirects that were implemented prior to 2/21/23 will continue to function,

Canvas Studio

embed quiz questions within videos and view how long students watch videos. Canvas Studio also provides … :SupportCenter@IllinoisState.ed

Sending Email from Canvas to Outlook (Students)

, you will no longer receive emails to your Outlook. If you wish to receive emails in your Outlook, change your … a Request via Web Form:

Email Redirect from Microsoft 365 is Not Working

The ability to create new redirects is no longer available. Redirects that were implemented prior to 2/21/23 will continue to function, bu

Pin and Unpin Apps to the Taskbar in Windows 11

that you no longer want there, Right click the app and click Unpin From Taskbar image2023-7-7_10-54-44.png How to Get … Web Form: Get I

Outlook and Achieve Configuration Error

Issue User is not longer getting meeting invites sent to their mailbox, but the meeting invites … a Request via Web Form: Get IT Help

Sending Email from Canvas to Outlook (Faculty)

CanvasNotificationConversationSetting.png Once you have completed these steps, you will no longer receive emails … Form https://help.

Comevo

a created Comevo module as long as they have the URL for the course. If you are interested in using Comevo to create … Web Form: Get IT

Canvas Quick Start for New Faculty Course

but will take longer if you build your own course as you go or watch the optional videos. While this course is intended … Submit a Requ

Canvas Course File Storage Quota

https://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html Create a Microsoft Team for your Course While ISU no

Technology

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