Technology
Listserv
Last modified 11/22/2024
Listservs are automated email services that are most commonly used to receive announcements and to communicate about classes, business, technology, and many other issues. A listserv can be thought of as a mailing list or distribution list.
For assistance with Mass Email communication (sending a one-time email to more than 100 recipients), please refer to How To Send Mass Email. For more information on Email at Illinois State University review Email.
Listserv Owners and Members
Listservs are used by faculty, staff, and students at Illinois State University.
All listservs must have at least one Faculty/Staff owner responsible for maintaining the listserv and adding and removing members or other owners. For announcement listservs, the owner is typically the only person who can post, or send messages to the listserv, which are delivered to the listserv’s subscribers/members.
Listserv members, sometimes called subscribers, receive emails sent to the listserv. Discussion listservs allow members to post just like owners. This allows all listserv members to participate in the discussion. An email sent to a listserv by one member is delivered to all the listserv’s members.
- Listserv Management
As a listserv owner, you can manage your listserv through the Listserv Management website at https://Listserv.ilstu.edu/.
- Logging in to Listserv Management
- Adding and Removing Subscribers on a Listserv
- View all Current Subscribers for a Listserv
- Adding and Removing Owners on a Listserv
- Configuring Subscription Settings for a Listserv
- Configuring Email Attachment Settings for your Listserv
- Configuring a Listserv for Moderation
- Types of Listserv Emails
- Announcements: A one-way listserv is used to send announcements. Instructors, managers, and campus administrators use this type of listserv to notify students, faculty, and staff about important topics.
- Discussions: A discussion listserv is used for back-and-forth discussion between listserv members. Instructors, managers, and campus administrators use this type of listserv to engage students, faculty, and staff on various topics for purposes of discussion.
- Public and Private Listservs
Some listservs are public, which means anyone can sign up and join the listserv to receive announcements or participate in discussions. You can also leave a public listserv at any time.
- Example: ISUNET-L@ilstu.edu is a public listserv that anyone can join. This discussion listserv focuses on technology issues at Illinois State University.
Some listservs are private, which means there is no open sign up. The only way to join a private listserv is to be added by the listserv owner. You can usually leave a private listserv at any time.
- Example: A manager might create a private listserv for a small working group to discuss budgetary issues. By making it a private listserv, the owner controls its membership and prevents people who should not be involved from joining the discussion.
- Requesting a New Listserv
When you request a new listserv, you are designated as the listserv owner. As the listserv owner, you can make changes to the listserv and add new subscribers.
- Subscribing and Unsubscribing
Before you can participate in a listserv, you must subscribe to it. When you no longer want to receive listserv emails, you must unsubscribe.
Important
All Listserv subscription settings, by default, are set to By Owner. This means that all subscription requests are sent to the owner(s) for approval. This setting is strongly recommended by the University to help reduce the amount of spam received and improve the University's overall email security.
How to Get Help
Technical assistance is available through the Illinois State University Technology Support Center at:
- Phone: (309) 438-4357
- Email: SupportCenter@IllinoisState.edu
- Submit a Request via Web Form: Help.IllinoisState.edu/get-it-help
- Live Chat: Help.IllinoisState.edu/get-it-help