Setting Up Multi-Factor Authentication Using Your Phone Number - Text Message Verification

Last modified 5/7/2024

When you choose “Phone” as the method for multi-factor authentication, refer to the following steps:

  1. When presented with the option to Keep your account secure, click the I want to set up a different method option if you want to be sent a text code to verify authentication with MFA (figure 1).

    Figure 1:
    I want to set up a different method
  2. Choose Text me a code from the drop down menu and then click Confirm.
  3. Enter your mobile number in the Enter phone number field beginning with the area code (Do not enter any spaces or dashes) (See Figure 2).

    Figure 2:
    Text Code option
  4. Click Next to receive a 6-digit code via text message.
  5. When you receive the code as a text message, input the provided code into the prompt in the browser window of your computer.
  6. After inputting the code, you will be informed that you have successfully verified your SMS and your phone is now registered

There are three other methods of verification available, please see the articles below for details. 

Multiple MFA verification methods recommended

It is recommended that you have at least two methods of multi-factor authentication set up, so that you have a backup if one fails. Please see Adding Additional Verification Methods for Multi-Factor Authentication for instructions on setting up additional method(s). To change your default method, please see Change the Default Method for Authenticating with MFA.


View the following videos to learn more about MFA: 

What is Multi-Factor Authentication 

Using MFA to Log in to Illinois State University

Getting Help

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:

 For more information about multi-factor authentication, see Multi-Factor Authentication (MFA).