Technology

Setting Up Multi-Factor Authentication using your Phone Number - Text Message Verification

Last modified 2/1/2022

When you choose “Phone” as the method for Multi-Factor Authentication, refer to the following steps:

  1. When presented with the option to Keep your account secure, click the I want to set up a different method option if you want to be sent a text code to verify authentication with MFA (figure 1).

    Figure 1:
    I want to set up a different method
  2. Choose Text me a code from the drop down menu and then click Confirm.
  3. Enter your mobile number in the Enter phone number field beginning with the area code (Do not enter any spaces or dashes) (See Figure 2).

    Figure 2:
    Text Code option
  4. Click Next to receive a 6-digit code via text message.
  5. When you receive the code as a text message, input the provided code into the prompt in the browser window of your computer.
  6. After inputting the code, you will be informed that you have successfully verified your SMS and your phone is now registered


Getting Help

For technical assistance, Submit a Help Ticket, or contact the Technology Support Center at (309) 438-4357 or by email at SupportCenter@IllinoisState.edu

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