At some point you may need to ‘Forget the Network’ you are connected to. This typically happens following a ULID password change when you can no longer auto-connect to ISUNet or Eduroam due to the outdated credentials stored.

To Forget the Network on most iPhones, use the following steps:

1. Press the Settings button on your iPhone.
2. Press the WiFi symbol (the network you are currently connected to will show to the right of the symbol) (Figure 1).
   
   Figure 1:
   
3. Press the Encircled i  (Figure 2). 
   
   Figure 2:
   
4. Press 'Forget this Network' (Figure 3).
   
   Figure 3:
   
5. Confirm your choice by pressing 'Forget' once more (Figure 4).
   
   Figure 4:
   

To Forget the Network on other Devices, see:

• Forgetting Wireless Networks on a Mac
• Forgetting Wireless Networks in Microsoft Windows
• Forgetting Networks on Android Devices
  
  

Needing Assistance?

For Technical Assistance, Submit a Help Ticket, or contact the Technology Support Center at (309) 438-4357 or by email at SupportCenter@IllinoisState.edu

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