You can customize the volume of the ring tone on your VoIP phone, as well as the volume of calls you receive.

Before You Begin

These instructions explain how to adjust the volume of your VoIP phone. You can adjust the volume of your phone's ringer, as well as the volume of the calls you receive.

Adjust the Volume of the Call

To adjust your VoIP phone’s call volume, do the following:

1. While dialing or on a call, press the Volume button. The (-) side of the button will decrease the volume, and the (+) side of the button will increase the volume.
2. You will hear the volume of your caller’s voice change.
3. Press the Save button to save your volume adjustment.

Adjust the Volume of the Ringer

To adjust your VoIP phone’s ringer volume, do the following:

1. While your phone is idle or when your phone rings, press the Volume button. The (-) side of the button will decrease the volume, and the (+) side of the button will increase the volume.
2. You will hear the volume of your ringer change.
3. Your ringer volume adjustment is automatically saved.

Getting Help

To report a problem with your Cisco phone, Submit a Help Ticket or call the Technology Support Center at (309) 438-4357 or by email at SupportCenter@IllinoisState.edu

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