Technology
Connecting to the ISUNet Wireless Network with iOS
Last modified 8/11/2026
Use iPhone and iPad to access isunet, a secure wireless network available throughout campus.
Before You Begin
For best results, please update your iPhone or iPad to the latest version. For more information, refer to Apple's support article, iTunes: Backing up, Updating, and Restoring iPhone, iPad, or iPod Touch Software.
This article describes how to automatically configure your iPhone or iPad to access the ISU secure wireless network, isunet, or eduroam, which is available throughout most of campus. If you have already configured your iOS device to the ISU wireless network for the current school year, you do not need to follow the instructions below; you should select isunet or eduroam in the wireless network selection. However, if you are unable to connect, you can forget the network and follow the instructions below.
The first time a user tries to access the network via a wireless connection, a process to set up the device is performed.
This process adds the required certificates to the personal iOS device, making it eligible to access the ISU network.
Note
To complete these instructions, you must be in a location where isunet-StartHere, isunet, or eduroam is available.
- Simple Instructions
Automatically configuring your iPhone, iPod touch, and iPad devices for isunet or eduroam wireless access is easy. These simple instructions give you the basics. See the Detailed Instructions below for more in-depth steps.
- Select isunet-StartHere from the provided list of wireless networks.
- Launch a web browser, such as Chrome or Safari.
- Follow the on-screen instructions.
Your device will automatically be configured for isunet or eduroam wireless access.
Important
When the configuration is done, you will need to remove isunet-StartHere from the Network Preferences.
- Detailed Instructions
To automatically configure your device to connect to isunet or eduroam, do the following:
- Press Settings → Wi-Fi.
- If it is not already on, turn on Wi-Fi.
- Under Choose a network, press isunet-StartHere.
- Launch a web browser, such as Chrome or Safari, navigate to the Wi-Fi Set-Up page, and select Setup ISUNet or Eduroam. You should be presented with the following (Figure 1).
Figure 1: - Click the button for isunet (Figure 1 above).
- Your device will be detected automatically. Click Sign In (Figure 2).
Figure 2: - Click the Sign In button to be directed to Central Login.
- If you are prompted to name your device, create a unique name for your device and then select Sign In again.
- Log in via Central Login.
- For more information about Central Login at ISU, please refer to: Central Login
- You will now be returned to the SecureW2 JoinNow page. Click the Join Now button.
- Press the Allow button (Figure 3).
Figure 3: - Once the Profile Downloaded message appears, press the Close button (Figure 4).
Figure 4: - Navigate to Settings on your device, then select the Profile Downloaded button (Figure 5).
Figure 5: - Press Install when prompted for the Illinois State University Wi-Fi (eduroam/isunet) (Figure 6).
Figure 6: - If prompted, enter your device's passcode to install the profile.
- When prompted, press Install to install the USERTrust RSA Certification Authority Certificate (Figure 7).
Figure 7: - Once the Profile has been installed, press Done.
- You may need to manually select eduroam or isunet.
- Your iOS device is now securely configured for wireless access for the current school year, up to after Spring Graduation. Password changes will no longer disrupt your wireless access now that it has been configured with SecureW2.
- There's still one step remaining: either forget the isunet-StartHere network or disable it from auto-joining. Instructions can be found in the following article: Preventing Network Connectivity Issues on Apple Devices.
- For more information on the eduroam network, see: Eduroam at Illinois State University
How to Get Help
Technical assistance is available through the Illinois State University Technology Support Center at:
- Phone: (309) 438-4357
- Email: SupportCenter@IllinoisState.edu
- Submit a Request via Web Form: Help.IllinoisState.edu/get-it-help
- Live Chat: Help.IllinoisState.edu/get-it-help
Feedback
To suggest an update to this article, ISU students, faculty, and staff should submit an Update Knowledge/Help Article request and all others should use the Get IT Help form.






