Adobe Creative Cloud
Last modified 2/7/2022
Adobe Creative Cloud is a set of applications and services that give users access to a collection of applications for graphic design, video editing, web development, photography, along with a set of mobile applications and some optional cloud services.
Who can Access Adobe Creative Cloud?
Faculty, Staff, and Graduate Assistants of Illinois State University currently have access to both the Adobe Creative Cloud suite of applications and Adobe Document Cloud.
Students of Illinois State University can use select Adobe Creative Cloud Applications in the University computer labs and select departmental labs.
Students who would like to request a license to be able to download and install Adobe Creative Cloud on their personal devices can do so by completing the following Adobe Access Request form.
Before You Begin
Before logging into Adobe Creative Cloud, you may want to review the following Knowledge Articles in addition to this overview:
How Many Devices Can I Use with My Adobe Creative Cloud License?
A maximum of two devices can be used on your Adobe Creative Cloud License at a time. You are able to use University or personally owned computers and mobiles devices with your License. For computers that are owned and managed by the University, contact your local IT support organization for installation requests.
What Applications are Available to Me?
Different applications are available to you depending on what type of device you are using. You will have access to Desktop Applications, Web Applications and Services, and Mobile Applications. For a full list of the applications available to you, login to the Adobe website and click Download Apps. All the available apps are listed here and can be broken down or compared by what you would like to use them for. For more information on how to download applications please refer to:
What is Adobe Document Cloud?
Adobe Document Cloud for Illinois State University consists mainly of the Adobe Acrobat DC software application. This allows for enhanced PDF features including forms, document tracking, and e-documents which are accessible across a variety of operating platforms.
To login to start using Adobe Applications navigate to the Adobe website and enter your ULID@ilstu.edu address in the Email Address field. Entering your ISU email will redirect you to a Central Login page, where you will be prompted to log in with your ULID and password. After you have entered your information, you will be redirected to the Adobe website. For more information regarding how to log in to the Adobe website see the following article:
Additional information about Adobe and the request for student access may be found at https://about.illinoisstate.edu/adobe/
Adobe has their own support website which includes troubleshooting tips, tutorials and more. To access the Adobe Help Center, please navigate to https://helpx.adobe.com.
For technical assistance, you may contact the Technology Support Center at (309) 438-4357, by email at SupportCenter@IllinoisState.edu, or via Live text at help.illinoisstate.edu/get-it-help.
Limited support may be available when it comes to certain issues within Adobe. If the Technology Support Center is unable to resolve your issue, we recommend that you reach out to Adobe Support or contact them by phone at 1-(800)-833-6687.