Technology

Changing your ULID Password

Last modified 8/17/2023

You are required to change your ULID (University Login ID) password every 180 days (6 months) and can do so even if your password is expired.

Before You Begin

Your ULID password is used to access most online services and systems at Illinois State University.

You are required to change your ULID password every 180 days (6 months). You will receive email notifications informing that you need to change your password by a certain date. If you fail to change your password by such a date, your password will expire.

The instructions below describe how to change your password (if you know what your current password is). If you do not know your current password or have forgotten it, please refer to:

Change Your Password

To change your ULID password, do the following:

  1. Navigate to the Account Management Portal at Account.illinoisState.edu
  2. Enter your ULID and Password and click Log In.
  3. On the Account Management Dashboard page, click on Change Password underneath Password (Figure 1).

    Figure 1:


  4. On the Change My Password screen, enter your new password twice, then click Set Password. Password requirements are displayed on this page.
  5. A message will appear stating the password was successfully changed
  • You can log into Account Management even if your password is expired.
  • You may click the asterisk * button next to each password field to see the characters you have entered.

You will need to manually update your new password for individual campus services following a password reset. For more information regarding this, please refer to:

Change Your Admin Password

  1. Navigate to the Account Management Portal at Account.IllinoisState.edu
  2. Enter your ULID_admin and Password and click Log In.
  3. On the Account Management Dashboard page, click on Change Password underneath Password (Figure 2)

    Figure 2:
  4. On the Change My Password screen, enter your new password twice, then click Set Password. Password requirements are displayed on this page.
  5. A message will appear stating the password was successfully changed.

Note

When changing your password use your most recent known password even if it has already expired. If you still cannot log in to change your password please Submit a Help Ticket or contact the Technology Support Center at 309-438-4357.


How to Get Help

For technical assistance, you may Submit a Help Ticket, or contact the Technology Support Center at 309-438-4357, or by email at SupportCenter@IllinoisState.edu.

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