Technology

Purchasing a Red Alert Pass

Last modified 9/18/2023

As a student, you can purchase a Red Alert Pass through the My.IllinoisState.edu web portal. Red Alert Pass holders receive first priority for available student tickets and/or admission to regular season home football and men's basketball games. As a Red Alert Pass holder, you will also receive Redbird Athletics updates via email and a t-shirt. The cost is added to your student account bill.

 

Before You Begin

You can purchase a Red Alert Pass through the My.IllinoisState.edu web portal. This option is only available to current students.

Purchase a Red Alert Pass

To purchase a RedAlert Pass, follow the directions below:

  1. Go to My.IllinoisState.edu and log in.
  2. Click on the Student Life tab at the top of the page.
  3. Click on Athletics RedAlert Pass in the Get Involved section.
  4. You may opt out of email updates and participation in the student group if desired.
  5. Click on Purchase Red Alert Pass.

The price for purchasing a Red Alert Pass is displayed on the website. By clicking Purchase Red Alert Pass, you are authorizing a non-refundable charge to appear on your Illinois State student account bill.  

Attention!

If you have any trouble with your credentials not being recognized, you will need to Register your Student ID first. Click Register Your Student Account which is located under the login fields (see figure 1). Register your Student ID by entering your UID number (9-digit number issued to you by ISU found on the back of your Redbird ID Card) and then clicking Activate (see figure 2).

 

If you have any trouble with the process, you are advised to contact the Redbird Ticket Office by phone at (309) 438-8000 or by email at tickets@ilstu.edu.

 

Figure 1:
Student Log in and Registering your Account

Figure 2:
Entering your Student ID

How to use the Red Alert Pass

Tickets are automatically downloaded to your Redbird ID card, including a ticket to all regular season home football and men's basketball games. Go to the entrance gate, locate the special entrance for Red Alert Pass holders, and show your Redbird ID. The arena associates will swipe your card and confirm your day-of-game ticket. 

How to Get Help

  • Technical assistance is available through the Technology Support Center at (309) 438-4357, by email at SupportCenter@IllinoisState.edu, or by Live Chat at Help.IllinoisState.edu.
  • For all other questions and assistance with the Red Alert Pass that are not technical, contact the Redbird Ticket Office at (309) 438-3000 or by email at Tickets@ilstu.edu 

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