Technology

Removing Roll Paper

Last modified 4/24/2026

When you finish printing on roll paper, you should remove it from the printer to avoid indenting or creasing the paper.

  1. Open the roll paper cover.

    Illustration of roll paper cover

  2. Press the load paper button to release the paper. The following may now occur:
    1. If automatic media tracking is on, the barcode and paper information is printed.
    2. If you are not using the optional Auto Take-Up Reel, the paper rewinds automatically.
    3. If you are using the optional Auto Take-Up Reel, rewind the paper using the Manual switch.


      Illustration of load paper button
  3. Firmly push down the lock lever on the roll paper holder to release it.

    Illustration of lock lever
     
    Note: Make sure you push the lock lever all the way down to unlock it completely.

  4. Using the handle, slide the roll paper holder all the way to the left and remove it from the end of the roll.

    Illustration of handle 
    Note: Always use the handle when sliding the roll paper holder.

  5. Roll the paper forward so that it rests on top of the printer.

    Illustration of paper being rolled forward
  6. Pull up the tension levers on the roll media adapters and remove the adapters from both ends of the paper roll.

    Illustration of tension levers

  7. Rewind the paper carefully and place it in its original package.
    Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints.

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