Technology

Loading Roll Paper

Last modified 4/24/2026


You can load roll paper with a 2- or 3-inch core and a width of up to 24 inches (61 cm) (SC-P6000/SC- P7000) or 44 inches (112 cm) (SC-P8000/SC-P9000).

  1. Open the roll paper cover.

    Illustration of roll paper cover
  2. Firmly push down the lock lever on the roll paper holder and move the holder to the left.

    Illustration of lock lever on the roll paper holder

    Note: Make sure you push the lock lever all the way down to unlock it completely.

  3. Place the roll paper on top of the printer.

    Illustration of roll paper on top of printer
  4. If necessary, slide the tabs on the roll media adapters to the position that matches the core size of the roll paper.

    1. 2-inch core:

      Illustration of two inch core
    2. 3-inch core:

      Illustration of three inch core

  5. Release the tension levers on both roll media adapters.

    Illustration of tension levers

  6. Push the adapters into the paper core at both ends of the roll. Then push down the tension levers.

    Illustration of adaptors

  7. Move the roll paper to the right side until it touches the roll paper guide.


    Illustration or roll paper and roll paper guide

  8. Slide the roll paper holder until the left adapter aligns with the arrow on the holder.

    Illustration of roll paper holder and arrow

  9. Roll the paper slowly into position.

    Illustration of paper being rolled

  10. Slide the roll paper holder to the right to secure it in the printer. Make sure both ends of the roll paper are secured in the adapters.


    Illustration of roll paper holders in adaptors

  11. Pull up the lock lever on the roll paper holder to it in place.

    Illustration of lock lever

  12. If the load paper light is not on, press the load paper button.

  13. Insert the paper into the paper feed slot and pull it down until the edge of the paper is even with the center of the stand.

    Illustration of paper in paper feed slot

    Note: If the paper does not feed through the slot, you may need to decrease the suction by pressing the    paper feed button. Make sure you return the suction to its default setting after the paper is loaded.

  14. Close the roll paper cover.

    Illustration of roll paper cover

    Note: To prevent dust from accumulating inside the printer, always keep the roll paper cover closed unless you are loading or unloading media.

  15. Press the load paper button.
    Note: An uneven or damaged leading edge on the roll paper may cause loading issues. Press the paper cut button once within 3 seconds of pressing the load paper button to trim the edge of the roll paper.
  16. Press the pause/cancel button to move the paper into printing position or wait for the paper to move into position automatically.
  17. On the screen that appears, select one of the following settings:
        • If the paper settings are correct, select Keep Settings Above.
        • Select Change Settings so you can adjust the settings.
  18. Press the OK button.
    To avoid indenting or creasing the paper, remove it from the paper path and roll it up when you are not printing.
    Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints.

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