Technology

Add or Update Emergency Contacts

Last modified 4/19/2024

In the event of an emergency, Illinois State University may need to contact someone on your behalf. You should provide the University with up-to-date emergency contact information to ensure that the correct person will be contacted. You can add and/or update your emergency contact information through the My.IllinoisState.edu site by following the instructions below.

Add/Update an Emergency Contact

To add an emergency contact through My.IllinoisState.edu, do the following:

  • Log in to My.IllinoisState.edu. 
  • Click My Profile (Figure 1):

    Figure 1:

  • Scroll down to the heading Manage your Profile Information and and click Emergency Contacts (Figure 2):

    Figure 2:

  • Review your Emergency Contacts (Figure 3). To make changes:
    • Click the arrow > next to an existing emergency contact to make changes to the contact.
    • To add a new emergency contact, click the plus sign + at the upper-left of your list of contacts.

      Figure 3:

  • To add or edit a contact, fill out the required information and click Save (Figure 4):
    • Required Information:
      • Name: Name of your emergency contact.
      • Relationship: Select Emergency Contact.
      • Preferred: Click to place a check in the box next to Preferred if this is your preferred emergency contact. If not, leave the box empty.
      • Phone: Phone number where your emergency contact may be reached.
    • Non-Required (Optional) Information:
      • Country Code: If applicable.
      • Extension: Enter the phone extension of your emergency contact if applicable.
      • Add Phone: Add additional phone numbers for your emergency contact if desired.

        Figure 4:

Delete an Emergency Contact

To delete an individual who should no longer be contacted, do the following:

  1. Log in to My.IllinoisState.edu. 
  2. Follow the same directions above for Add/Update a Contact, however instead of editing the fields, you will want to click the Delete button at the bottom of the window (Figure 1).

    Figure 1:

    Edit Contacts - Delete option
  3. You will be asked to confirm your decision to delete the contact. Once you click Yes, a green banner will appear at the top of your screen letting you know that it was
    successful.

Note: Faculty/Staff are required to have at least one emergency contact listed. It is optional for students whether or not they want to add an emergency contact.

Additional Information:

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:

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