Add or Update Emergency Contacts

Last modified 5/12/2022

In the event of an emergency, Illinois State University may need to contact someone on your behalf. You should provide the University with up-to-date emergency contact information to ensure that the correct person will be contacted. You can add and/or update your emergency contact information through the site by following the instructions below.

Add an Emergency Contact

To add an emergency contact through, do the following:

  • Log in to
  • Click My Profile (Figure 1).

    Figure 1:
    My Profile Link in My.IllinoisState
  • Scroll to the bottom of the page and click the Emergency Contacts button (figure 2).

    Figure 2:
    Emergency Contacts button
  • Click the Arrow Facing Right > in the Emergency Contacts box (Figure 3) to Update your Emergency Contact. If you need to Add a new Emergency Contact, see Figure 4.

    Figure 3:
    Arrow Button to update Emergency Contact
  • If you have not yet added an emergency contact, you will want to click the Add an Emergency Contact button located on the same page. The below image (Figure 4) will appear if you have not yet added an emergency contact.

    Figure 4:
    Add Contact button
  • Enter the name of the person you are adding or updating in the Name Field.
  • Click the Relationship drop-down menu and indicate either Emergency Contact, Mental Health Contact or Missing Persons Contact.
  • Fill in the Country Code (if applicable), Phone Number (required), and Extension (if applicable). You can also add an additional number by clicking the Add Phone button.
  • Click the Save button. A 'Your Emergency Contact Has Been Updated' message will appear in a Green Banner at the top of your screen.

Delete an Emergency Contact

To delete an individual who should no longer be contacted, do the following:

  1. Log in to
  2. Follow the same directions above for Updating a Contact, however instead of editing the fields, you will want to click the Delete button (See Figure 5) at the bottom of the window.
  3. You will be asked to confirm your decision to delete the contact. Once you click Yes, a green banner will appear at the top of your screen letting you know that it was

    Figure 5:
    Edit Contacts - Delete option

Faculty/Staff are required to have at least one emergency contact listed. It is optional for students whether or not they want to add an emergency contact.

How to Get Help

To get technical help with the Student Center Portal, you can Submit a Help Ticket or contact the Technology Support Center at (309) 438-4357 or by email at

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