Technology

How to use Azure Virtual Desktop

Last modified 4/27/2026

OneDrive & SPSS Warning

If you are using Azure Virtual Desktop (AVD) to access SPSS, please be aware that this application has some limitations when paired with OneDrive. SPSS will by default save files to the AVD desktop, but as these VM's are cleared at the end of every semester - if you wish to avoid data loss, please ensure that when you choose where to save files, you are selecting OneDrive from within SPSS as your file save location. This will allow you to retain the files even after the semesterly wipe.


Azure Virtual Desktop has replaced Remote.illinoisstate.edu as the virtual application and virtual computer lab service at Illinois State University available to students, faculty, and staff. This article will walk you through the different methods of accessing virtual applications and desktops in Azure.

See Also

Accessing AVD: A Guide to Different Clients

Instructions

  • Windows App (Recommended)

Important Note

The Windows App can be downloaded and ran in both Windows and macOS environment. For more information about the Windows App, see here for Windows and see here for macOS.


  • HTML Web Version

Enable Pop-Ups

Ensure you have pop-ups enabled for this site. Further instructions can be found here.

  1. Open a web browser of your choice and navigate to Remote Desktop Web Client 
  2. Enter your ULID and password at the Central Login screen
  3. Enter your MFA code when prompted. NOTE: You may be prompted with two MFA requests, approve both as you normally would. 
    MFA prompt
  4. You will land at the Microsoft landing page for Azure Virtual Desktop, configured for Illinois State University



Opening Applications and Desktops

Important

Application availability in AVD is subject to change.

This screenshot is a visual guide to the interface and should not be used as a current software catalog. Available apps depend on your specific affiliations and active software lifecycle policies.


  1. Double-click one of the icons to launch a session
  2. It is recommended to allow the remote computer to access the Clipboard, Printer, and File transfer on the local computer
    access local resources window
  3. The virtual session will begin to launch
    launching window
  4. If this is your first time connecting to an Azure virtual machine, you will need to approve the login
    approve login window
  5. Your virtual application will now launch

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:


Feedback

To suggest an update to this article, ISU students, faculty, and staff should submit an Update Knowledge/Help Article request and all others should use the Get IT Help form.

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