RightFax is the fax solution used at Illinois State University. Using RightFax, you can send and receive faxes using a desktop client or a web browser.

Before you can use RightFax, you must first be granted access. Access to RightFax is for Faculty and Staff use only, and the request will require fiscal approval.

Request Access to RightFax

To request access to RightFax, do the following:

1. Navigate to the Get IT Help Portal and click the Go to the Portal button.
2. Log in with your ISU credentials.
3. Once in the portal, click the General Request button.
4. Complete the form using the following information:
   1. Short Description: Enter "Requesting access to RightFax."
   2. Description: Specify who requires access to RightFax.
   3. Assignment Group: Select Unified Communications.
   4. Service: Select RightFax.
5. When you have completed the form, click the Submit button.
6. Your request will be reviewed, and you will be updated at your Illinois State email address.

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:

• • Phone: (309) 438-4357
  • Email: SupportCenter@IllinoisState.edu
  • Submit a Request via Web Form: Get IT Help Form
  • Live Chat: IT Help Live Chat

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