Technology
Airpass Wireless Network at Illinois State University
Last modified 3/5/2026
Airpass is a carrier-based wireless network available throughout the Illinois State University campus. It provides an alternative to the Illinois State University gust wireless network, allowing visitors with a compatible mobile carrier to connect to the internet without needing to create a guest account or navigate a login portal.
Airpass is intended for Guests of the university and is not intended to replace isunet or eduroam. Illinois State University students, faculty, and staff are strongly encouraged to continue using isunet or eduroam for the best experience and full access to university resources.
Supported Carriers
Airpass is currently available for guests using the following carriers:
| Carrier | Status |
|---|---|
| AT&T | ✅ Available |
| T-Mobile | ⚠️ Coming Soon |
| Verizon | Not yet available |
Connecting to the Airpass Network
Note: If your device is already configured for isunet or eduroam, it will not automatically connect to the Airpass network, this is expected behavior. You must manually select "airpass" from your device's list of available wireless networks.
Step 1: Connect to the Airpass Network
- On your device, open Wi-Fi Settings and ensure Wi-Fi is turned on.
- Select airpass from the list of available wireless networks.
- Your device will authenticate automatically using your carrier credentials. No username or password is required.
Step 2: Enable Wi-Fi Calling (Recommended)
While a standard internet connection will work once you are connected to Airpass, enabling Wi-Fi calling on your device allows you to make phone calls and send text messages over the network. This is especially useful in larger campus buildings where cellular signal may be weak.
iPhone
- Open the Settings app.
- Tap Cellular.
- Tap Wi-Fi Calling.
- Toggle Wi-Fi Calling on this iPhone to the on position.
Android
- Open the Settings app.
- Tap Connections ( or Network & Internet, depending on your device).
- Tap Mobile Networks.
- Tap Wi-Fi Calling and toggle it to the on position.
Steps may vary depending on your Android device manufacturer and software version.
Note: Wi-Fi calling is enabled by default on many devices. If you are experiences issues regarding connectivity and have verified that this setting is enabled, please contact the Technology Support Center.
How to Get Help
Technical assistance is available through the Illinois State University Technology Support Center at:
- Phone: (309) 438-4357
- Email: SupportCenter@IllinoisState.edu
- Submit a Request viaWeb Form: Help.IllinoisState.edu/get-it-help
- Live Chat: Help.IllinoisState.edu/get-it-help
Feedback
To suggest an update to this article, ISU students, faculty, and staff should submit an Update Knowledge/Help Article request and all others should use the Get IT Help form.