Known Error: ScreenConnect on Mac OSx Sonoma

Last modified 11/6/2023

ScreenConnect currently has an ongoing issue causing the Screenconnect Icon to display even when a session is not currently engaged. This issue is intermittent and does not mean your screen is being viewed. The cause is currently unknown, and does not occur on all machines with OSx Sonoma is installed. More information can be found here.

Mac OSx Sonoma

This issue currently only occurs on the most recent release of Mac OSx 14 Sonoma

We encourage you to make a report with a rough timestamp of when the issue began if you notice this. Please submit a ticket at or call the Technology Support Center at 309-438-4357 if you require assistance.