Technology
Known Error: Office 365 email - Mac/Safari TokenFactoryiFrame
Last modified 12/20/2024
Issue
When trying to log into the Outlook Web App via Safari on a Mac computer, you get a notification/continuous popup indicating there is an active download called TokenFactoryiFrame.
Environment
This behavior applies to Mac users accessing Office 365 email via the Safari browser.
Workaround
Access Office 365 email via the Firefox browser.
Cause
Microsoft has confirmed this is a bug.