Inbox Access in Canvas

Last modified 8/4/2023

The Canvas inbox functions like a normal Outlook or Gmail inbox but focused for Canvas only information. Using the inbox, instructors can email students directly. Students can filter this inbox by course as well as the usual options like sent or unread. 

Opening the Inbox

On the left-hand side in the global navigation panel, click on the Inbox button or the email icon. 

Using the Toolbar 

The toolbar in the Canvas inbox provides a lot of functionality. 

View Toolbar

  1. Filter your inbox by course.
  2. Filter your inbox by type.
  3. Compose a new message. 
  4. Search for a user. 

View Toolbar Options

Once you have selected a conversation, you can use the other options in the toolbar to:

  1. Reply to a conversation
  2. Reply-all to a conversation
  3. Archive a conversation
  4. Delete a conversation
  5. Forward, mark a conversation as read or unread, and star conversations

Logging in to Canvas

Additional Sources For Help 

How to Get Help

For technical assistance, Submit a Help Ticket or contact the Technology Support Center at (309) 438-4357, by email at, or by Live Chat at

For instructional assistance, you may contact the Center for Integrated Professional Development by phone (309) 438-2542, or email at