1. Sign in to ServiceNow.
   
   
2. Search for Time Sheet Portal in the All Menu.
   
   • When searching in ServiceNow, be sure to use spaces and type Time Sheet Portal exactly as shown. ServiceNow is sensitive to spaces and may not return the correct result if entered differently.
3. Select Time Sheet Portal.

The Time Sheet Portal displays your current time sheet week when you open it.

You can use the week navigation options to move to the week you need:

• Select the Left Arrow to move to the previous week.
• Select the Right Arrow to move to the following week.
• Select the Drop-down Arrow next to the displayed week to open a calendar view and select a specific week.

Generate Time Cards

When you first open your time sheet, you may need to generate the time cards before you can enter time. Use the Generate Time Cards or Copy from previous Time Sheet option to create time cards for your projects.

SPM provides several ways to add work to your time sheet. The Tasks, Group Tasks, and Other sections contain the items available for you to add.

Tasks

The Tasks section displays projects and tasks that are currently assigned to you.

Group Tasks

The Group Tasks section displays tickets and other tasks available through your assigned group.

Hover over the ticket or task you worked on and select Add to Timesheet.

Other

The Other section provides options for recording time that is not associated with a specific project or ticket. This is not a requirement of the Project Management Office, but a tool you and your supervisor have available to you, should you wish to record time against them.

Available options include: 

• Admin
• KTLO
• Training
• Time Off

Hover over the appropriate option and select Add to Timesheet.

After adding an item to your time sheet, you can enter the time worked for each day.When you hover over the project, you may see a three-dot indicator to the left of the project name. This indicates that the time card is pending.

Each Project includes fields for Project Time Category and Resource Plan.

1. Double-click the time entry area for the day you want to enter time. This activates the field so you can enter your hours.
2. Enter the number of hours worked for that project and day.

Optional:

1. Select a Project Time Category from the drop-down menu. Available categories include:
   • Management and Supervision
   • Testing
   • Meeting, Training, and Readiness
   • Configuration
   • Analysis
   • Requirement Gathering
   • Development
2. Select the appropriate Resource Plan, if applicable.
3. Continue entering time for each project and day as needed.

More Actions

A three-dot menu appears on the right side of each project when you hover over it. The menu is labeled More actions for [PROJECT NAME] and provides the following options:

• Add Note - add a note related to the time card. Note: these notes are not reviewed. Communicate important information through other channels.
• Open Form View - Open the time card in form view.
• Delete Time Card - Delete the time card.
• Submit Time Card - Submit the time card. This only submits an individual line and that can occasionally be helpful, but generally you should submit your entire timesheet, not individual time cards (rows). See the next section for instructions on submitting your timesheet.

Before submitting your time sheet, review your entries for accuracy.

• Confirm that you selected the correct week.
• Verify that all projects you worked on are included.
• Review the hours entered for each project and day.
• Make any necessary corrections.

When your time sheet is complete, select the Green Submit button.

The Submit button includes a drop-down arrow with additional options:

• Generate Time Cards - Generate time cards based on your time sheet entries.
• Copy from Previous Time Sheet - Copy entries from your previous time sheet.

Select Submit when you are ready to submit your time sheet.

When you successfully submit your timesheet, several things will display:

• A notification that you have "# time card(s) submitted"
• The status for the week in the ribbon will change from Pending to Processed.
• Your time cards (rows) will have green checkmark

If you need to make changes to a time sheet after submitting it, select Recall in the top-right corner of the time sheet. 

1. Open the submitted time sheet.
2. Select Recall in the top-right corner.
3. Make any necessary changes to the recalled time sheet.
4. Resubmit the time sheet when your changes are completed.

Supervisors can view, edit, submit, and recall the timesheets of their direct reports by from their own Time Sheet Portal and selecting My Time Sheet at the top left and choosing an employee and continuing as above.