Technology
Mainstay (formerly AdmitHub)
Last modified 2/8/2022
Mainstay is our AI-powered chatbot that is used for direct communication to Illinois State University students. The chat bot (aka ReggieBot) is the communication point for new students to receive assistance with every day questions about their education at Illinois State University. Mainstay is also used to notify students of new campus events, important educational tips, advising tips, and more.
While ReggieBot will attempt to answer most pertinent questions with accuracy, if your question is unable to be answered by the bot, it will be forwarded to the Technology Support Center who will then further look into your question.
Note
All communications between you and the chatbot are accessible by the Technology Support Center staff.
Unsubscribe from Mainstay Chatbot Messages
There may be a situation where you no longer wish to receive messages from the chatbot; for more information on unsubscribing please view the following article: Unsubscribe from Mainstay (formerly AdmitHub) Chatbot Messages.
Technical Assistance
For technical assistance, you may contact the Technology Support Center at (309) 438-4357, by email at SupportCenter@IllinoisState.edu, or via Live text at help.illinoisstate.edu/get-it-help.