Problem

You are unable to sign up for any appointments on your advisor’s profile. The following message appears on your advisor’s profile:

“Oops! The advisor you have requested does not have any appointments in the system at this time. It is possible that your advisor is accepting drop-in appointments this week, so please be sure to check with the department for those times.”

Solution

This message is not due to a technical error.

If you receive this message, your advisor has no available appointment times. Your advisor must add more appointments before you can sign-up.

You can contact your advisor to request the addition of more appointments.

How to Get Help

• Technical assistance is available through the Technology Support Center at (309) 438-4357, by email at SupportCenter@IllinoisState.edu, or by Live Chat at Help.IllinoisState.edu.