Technology

Request the Creation of a Team for Microsoft Teams

Last modified 11/18/2024

Staff or faculty may request the creation of a Team for Microsoft Teams at https://help.illinoisstate.edu/get-it-help. Students are not eligible to make a request for a Microsoft Team.

To request the creation of a Team for Microsoft Teams, the following steps will need to be taken:

  1. Open a web browser and navigate to https://help.illinoisstate.edu/get-it-help.
  2. Click Submit Detailed Request on the right side of the screen under the Request header.
  3. Log in to the Cherwell Web Portal with your ULID and password
  4. Click the Tab for Microsoft 365 and Web across the top of the screen.
  5. Click the option to Request Microsoft 365 Resources for Group or Team.
  6. Fill in a Preferred Phone number.
  7. Under the heading Request Microsoft 365 Resources for a Group or Team, click the radial button next to Group/Team.
  8. Click Add in the drop-down next to the question Would you like to add, modify, or remove?
  9. Enter the ULID of the requested Team owner in the box next to the question Who is the owner of this shared resource? 
  10. Enter the name of the team or group you would like to display in Teams within the box. Please enter a preferred display name.
  11. Answer: Does your group need to have an email address other than the following address? @ilstu.edu.
  12. Fill in the box Please describe your Group and its purpose with the requested information.
  13. Select Yes when answering the question: Do you wish to have an Office 365 Team enabled for your group?
  14. Select the appropriate type of Team that applies to you. You can select Teams for Classes or Teams for Anyone.
  15. Select Yes or No for the question Do you wish to have a planner enabled for your group?
  16. Answer the question: What type of access should your Group have? You can select Public or Private.
  17. Fill in any additional information or comments in the final box and click Save near the top right corner of the form.

Your request will be processed, and you will be notified through your Illinois State email address once your request has been fulfilled.

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:


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