Technology

Microsoft 365 3rd Party App Consent Requests

Last modified 4/24/2024

Effective November 2023, Illinois State University members may only connect University-approved applications to the ISU Microsoft (MS365) environment. This has been done to better protect University accounts and data, as well as to ensure all software being utilized on campus adheres to acceptable legal, security, and accessibility standards.

Applications that have not yet been reviewed/approved by the University, as well as applications that have previously been reviewed and denied by the University, will not be able to be connected to the ISU MS365 environment. User experience will be as follows:

  • Approval Required: If an app has not yet been approved or denied by the University, users attempting to connect the app to their ISU Microsoft 365 account will receive a message stating that approval is required and inviting them to submit a request for approval. 
  • Approved: If an app has been approved by the University, users will simply be able to connect the app to their ISU Microsoft account.
  • Denied: If an app has been denied by the University, users will receive a message stating they will not be able to connect the app to their ISU Microsoft account.

For more information about the above scenarios or to view a list of currently approved or denied apps, please expand the relevant section(s) below.

  • Approval Required

Users attempting to connect to an app that the University has not yet approved or denied for integration with the ISU MS365 environment will be presented with a pop-up message stating that approval is required. To begin the request process, enter a justification for the app request in the field provided, and click Request Approval (see Figure 1):

Note: Only current ISU faculty and staff members are permitted to request approval to connect new applications to the ISU MS365 environment. Students or non-current faculty/staff who submit requests will receive a response stating that a current faculty/staff member must make any such request. Students who believe they have a legitimate academic need for an app must work with their instructor, who will need to submit any request for approval.

Application approval requests must go through a review process involving multiple University departments, and may include submission of a Data Usage Form (DUF), an accessibility review, and other steps. The approval process may take multiple months. Please be aware of this before submitting your request.


Figure 1:

A request ticket will be generated and sent to the ISU Technology Support Center. You will receive a response regarding the status of your request.

  • Approved Applications

Applications that have been reviewed and approved for ISU members to connect with the ISU MS365 environment include:

Approved Apps:

Application Name:

Additional Information:

Adobe Acrobat 
Adobe Acrobat Reader for PDF 
Apple Internet Accounts 
Agile Task Board for Teams 
Asana for Teams 
Attach OneDrive Files to Asana 
Analytic Solver Add-in 
Book ScanCenter 
Calendly 
Canva
Excel Online 
Formstack 
GroupMe 
Microsoft events 
Microsoft Flow Launch Panel 
Minecraft Education Edition 
Padlet
Thunderbird 
Titanium Schedule Calendar Sync 
Zoom 
Zoom for InTune 
Zoom for OneDrive 
Zoom-Office-Add-in-SSO 


ISU users attempting to connect any of the above-listed applications to the ISU MS365 environment will be able to do so.

  • Denied Applications

Applications that have been previously reviewed and denied by the University for integration with the ISU MS365 environment include:


Application NameReason for DenialSuggested Workarounds
  

 

Atlassian (Jira) ISU does not have a contract for this product. NA
Fetch RewardsApp is not related to teaching/learning/work.NA
FizzApp is not related to teaching/learning/work.NA
GoodNotesISU does not have a contract with this vendor.

OneNote is the recommended workaround. More information about OneNote may be found at:

MinitabLicensing for Minitab is tracked individually by the Techzone Service Center.

University members may request a Minitab license through the TechZone Service Center following the directions in the knowledge article linked below:

Notability ISU does not have a contract with this vendor.

OneNote is the recommended workaround. More information about OneNote may be found at:

OneDriveThis is related to a connection with ICIMS, and not a Microsoft product. ICIMS is not related to  teaching/learning/work.

NA

PollyISU does not have a contract with this vendor.

Microsoft Polls is the recommended workaround. More information about using Microsoft Polls for Teams may be found at:

ShopApp is not related to teaching/learning/work.NA


If a university member attempts to connect an application to the ISU MS365 environment that has previously been reviewed and denied by the University for this purpose, they will be unable to do so and will receive either the Approval Required prompt or a message stating they will be unable to connect to their MS365 account with the app.

Appeals Process

If a current faculty or staff member feels this denial is in error, or feels that additional information may change the academic case for using the app, they may contact the Technology Support Center at (309) 438-4357, or by email at SupportCenter@IllinoisState.edu to provide the additional context. The Technology Support Center will then forward the appeal for consideration. Non-current faculty/staff members, students, and others must work with a current faculty/staff member if they are interested in appealing a denial.


  • Applications Currently Under Review by the University

Below are applications currently under review by the University:

Note: The approval process may take multiple months to complete.

App Name/Vendor

Request Status

Adobe Identity Management (OIDC)Initial Approval Complete and Currently In Compliance Review
CronofyInitial Approval Complete and Currently In Compliance Review
EBSCO DiscoveryOn Hold
GmailInitial Approval Complete and Currently In Compliance Review
HubspotOn Hold
JSTORInitial Approval Complete and Currently In Compliance Review
Kahoot!On Hold
LucidOn Hold
MuralOn Hold
NearpodOn Hold
NearPod iOSOn Hold
OtterInitial Approval Complete and Currently In Compliance Review
Patch My PC CloudInitial Approval Complete and Currently In Compliance Review
PncScheduleInitial Approval Complete and Currently In Compliance Review
PreziReferred Back to Committee
Samsung EmailInitial Approval Complete and Currently In Compliance Review


How to Get Help

For technical assistance, please contact the Technology Support Center at (309) 438-4357, by email at SupportCenter@IllinoisState.edu, or by Live Chat at IllinoisState.edu.