Please use the ISU Help Center to quickly report issues with technology and make simple IT requests. IT knowledge articles (tutorials) can be found on the Technology page of the ISU Help Center. Detailed requests (e.g. onboarding, offboarding, computer setup or move) where IT staff need specific information to carry out the request can be submitted in the Cherwell (fka ITHelp) Self Service Portal. See status or request updates on issues or request submitted. The descriptions of Services intentionally align with categories in the Cherwell (fka ITHelp) Self Service Portal. A complete IT Service Catalog for all ISU IT support teams can be found on the Docs: Software and Service Catalog webpage.
Please see our Service Catalog and our Service Policies & Procedures.