Contract Requirements

In order to meet compliance obligations and maintain E-Commerce consistency across the University, the E-Commerce Committee puts forth requirements when negotiating and executing contracts with E-Commerce vendors. Vendors looking to do E-Commerce business with Illinois State University while integrating with an online payment gateway should connect to a pre-approved payment processor or gateway to expedite processing of the agreement with the vendor.

When contracting with a vendor for E-Commerce services, the E-Commerce Committee requires:

• E-Commerce Committee approval for the contract (email eCommerce@ilstu.edu)
• The vendor to provide the Purchasing officer with a valid Payment Card Industry (PCI) service provider attestation of compliance (AoC) for review
• One of the following:
  • the vendor to process through a supported processor or gateway listed on this page
  • the vendor to contractually agree to be the merchant of record while processing through their processor and/or gateway

If a vendor cannot meeting the requirements detailed above, the contract will be delayed at a minimum. At worst, additional agreements may need to be put in place, or the University may fail to come to mutual terms with the vendor. 

Supported Processors

Payment processors are the external entities that process payments on behalf of the University. Processors commonly support integrations with applications as well as provide payment card terminals for direct processing from campus.

Supported Gateways

Payment gateways are front end application services available to ISU to process payments cards, usually via an online presence. The most common integration with a payment gateway is to have a cart or transaction start on a website, forward the customer to the gateway to accept the payment card, then forward the customer back to the original website to receive a receipt.