This plan has been crafted in response to the release of the CAS Strategic Plan 2016-2021, released in April of 2017. The CAS Strategic Plan can be found at https://cas.illinoisstate.edu/about/plan/ and is also included as an addendum to this document for reference and archival purposes (view this page as a PDF).
CAS-IT consists of eight professional full-time, five and a half full time equivalent student, and varying intern staff that provide desktop support, computer lab support, server administration, application development, training, and website support. We are dispersed and embedded among the faculty and staff we support.
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The mission of CAS-IT is to provide value in the form of IT services to the College of Arts & Sciences and its units so that we are enabled to achieve our overall objectives and goals (Adopted from the ITIL V3 definition of Service Management and Value).
Vision
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- To provide the technological services needed, that are not offered or offered at a level of service beneath our needs by other Illinois State units, for faculty to teach, conduct research, or otherwise provide service to the University;
- CAS-IT is seen as a strategic partner with the College of Arts & Sciences and the units within it;
- CAS-IT is seen as a trusted go-to resource for technology planning and support;
- To be a representative voice of CAS faculty and driving factor in technology services across the University;
- To understand the current state of technology in higher education and to look forward to future capabilities;
- To support, through technology, an increasingly enriched intellectual community, built with the collaboration of faculty, students, and staff that support students' development as engaged citizens.
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